Accepted Pets
We welcome small or medium-sized cats and dogs weighing up to 50 lbs. or 24 kg in our hotel rooms. Exotic pets, including birds, gerbils, hamsters, rabbits, ferrets, snakes, and spiders, are not accepted.
A maximum of 2 pets per room is allowed.
Pet owners are responsible for any damage caused by their pets. Damage fees will be applied to the guest folio or credit card.
When owners are absent from the guest room, pets must be properly kennelled. Room servicing will not be provided if pets are not appropriately kennelled. The hotel assumes no responsibility for pets that are not kennelled.
Disturbance and Control
Pets creating disturbances must be removed. For the safety and comfort of other guests, pets must be either kennelled or controlled on a leash in public areas. Owners are liable for any damages caused by their pets.
Proof of service certification is required at check-in. A fee of $10.00 per pet per night will be applied at the Front Desk.
We maintain a strict non-smoking policy. Evidence of smoking or drug use in the room will result in a cleaning fee of up to $250.00. This charge also applies to any offensive odors detected by the hotel.
Financial Responsibility
The leader of the sports team group agrees to be financially responsible for any and all damages caused by the team.
The leader must sign the policy before being issued keys.
Chaperone Requirement for Underage Teams
For underage teams, a minimum of 1 chaperone must be available and on-site at all times.
For further inquiries or clarifications regarding our policies, please contact our Front Desk. We appreciate your cooperation in ensuring a pleasant stay for all our guests.
Rosslyn Inn & Suites
13620 97 Street NW
Edmonton, AB T5E 4E2
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Make sure that your stay at Rosslyn Inn & Suites in Edmonton, AB remains free from any inconvenience. Please take the time to read our policies and terms today. You may also connect with us if you want to get a better idea of the rules we uphold at our hotel.
Our check-in time is 3:00 p.m. Our check out time is 11:00 a.m. Guests who check out after 12:00 p.m. will be required to pay a late checkout charge.
For inquiries about our policies and terms, call us at 780-476-6241 or toll-free 877-785-7005. You may also get in touch with us for questions about our booking procedure.
All reservations are subject to a cancellation fee of $30.00 (in Canadian dollars). If the cancellation is made within 24 hours of the date of arrival, then no charges are applied. However, if a cancellation is made after the 24-hour period, charges will be applied. For no-shows, the charge of one night’s stay will be applied.
We accept pets in our hotel rooms. Pets are defined as cats and dogs that are small or medium-sized and weigh up to 50 lbs. or 24 kg. We do not accept exotic pets, including all types of birds, gerbils, hamsters, rabbits, ferret, snakes, and spiders.
The maximum number of pets we allow is 2. Pet owners will be held responsible for any damage that is caused by their pet/s. The damage fees will be applied to the guest folio or credit card.
When the owners are absent from the guest room, their respective pets must be kennelled. Our staff will not service rooms if the pets are not properly kennelled. We assume no responsibility for pets that are not kennelled.
Pets that create disturbances during their stay must be removed. For the safety and comfort of our other customers, pets must be kennelled or controlled on a leash when they are in public areas. Owners are responsible for any damages caused by their pet.
Proof of service certification at check in. $0.00 will be applied, per pet per night at Front Desk.
Yes we do between 7am & 8pm.
We are a non-smoking hotel. If there is evidence of smoking or drug use in the room, the guest will be charged a cleaning fee of up to $250.00. The additional cleaning charge also applies to any odours deemed offensive by the hotel.
Under consistent ownership since 1972, a major 2001 redevelopment expanded our facilities. Our unwavering commitment to personalized hospitality remains, making us one of the area’s top pet-friendly hotels and a proud supporter of local communities.