Hotel Policies

Pet Policy

Accepted Pets

We welcome small or medium-sized cats and dogs weighing up to 50 lbs. or 24 kg in our hotel rooms. Exotic pets, including birds, gerbils, hamsters, rabbits, ferrets, snakes, and spiders, are not accepted.

Maximum Number of Pets

A maximum of 2 pets per room is allowed.

Damage Responsibility

Pet owners are responsible for any damage caused by their pets. Damage fees will be applied to the guest folio or credit card.

Kennelling Requirement

When owners are absent from the guest room, pets must be properly kennelled. Room servicing will not be provided if pets are not appropriately kennelled. The hotel assumes no responsibility for pets that are not kennelled.

Disturbance and Control

Pets creating disturbances must be removed. For the safety and comfort of other guests, pets must be either kennelled or controlled on a leash in public areas. Owners are liable for any damages caused by their pets.

Proof of Service Certification

Proof of service certification is required at check-in. A fee of $10.00 per pet per night will be applied at the Front Desk.

No-Smoking Policy

Non-Smoking Hotel

We maintain a strict non-smoking policy. Evidence of smoking or drug use in the room will result in a cleaning fee of up to $250.00. This charge also applies to any offensive odors detected by the hotel.

Sports Teams Policy

Financial Responsibility

The leader of the sports team group agrees to be financially responsible for any and all damages caused by the team.

Policy Acknowledgment

The leader must sign the policy before being issued keys.

Chaperone Requirement for Underage Teams

For underage teams, a minimum of 1 chaperone must be available and on-site at all times.

Contact Us

For further inquiries or clarifications regarding our policies, please contact our Front Desk. We appreciate your cooperation in ensuring a pleasant stay for all our guests.

Rosslyn Inn & Suites
13620 97 Street NW
Edmonton, AB T5E 4E2

By using our services, you agree to the terms outlined in this Privacy Policy. We appreciate your trust in us and are committed to protecting your privacy. We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website with the effective date.

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Frequently Asked Questions

Here are the questions we are asked when coming to the Rosslyn Inn & Suites.

Make sure that your stay at Rosslyn Inn & Suites in Edmonton, AB remains free from any inconvenience. Please take the time to read our policies and terms today. You may also connect with us if you want to get a better idea of the rules we uphold at our hotel.

Our check-in time is 3:00 p.m. Our check out time is 11:00 a.m. Guests who check out after 12:00 p.m. will be required to pay a late checkout charge.

For inquiries about our policies and terms, call us at 780-476-6241 or toll-free 877-785-7005. You may also get in touch with us for questions about our booking procedure.