Privacy Policy

Privacy Policy

Effective Date: February 2024

Rosslyn Inn & Suites (referred to as “we,” “us,” or “our”) is committed to protecting the privacy and confidentiality of your personal information. This Privacy Policy outlines the types of personal information we collect, how we use and safeguard that information, and your choices regarding its use.

 

 

Information We Collect
 

 

Personal Information

We may collect personal information such as your name, contact information, billing details, and other information necessary for reservations and guest services.

 

 
Payment Information

When you make reservations or use our services, we may collect payment information such as credit card details to facilitate transactions.

 

 
Communication Preferences

We may collect information about your communication preferences, including your consent to receive promotional materials.

 

 
Guest Stay Information

Information related to your stay, including check-in/check-out dates, room preferences, and special requests.

How We Use Your Information:

Reservations and Guest Services

We use your personal information to process reservations, provide guest services, and communicate with you about your stay.

 

 
Payment Processing

Your payment information is used for transaction purposes and to secure reservations.

 

 
Communication

We may use your contact information to send you important information related to your reservation and, with your consent, promotional materials.

 

 
Improving Services

We analyze guest stay information to enhance our services and improve the overall guest experience.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties unless we provide you with advance notice and obtain your consent, or as required by law.

Data Security

We implement security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Your Choices

You have the right to update your personal information and communication preferences. You can also choose to opt-out of promotional communications.

Contact Us

For any questions or concerns regarding our Privacy Policy or the handling of your personal information, please contact us at:

Rosslyn Inn & Suites
13620 97 Street NW
Edmonton, AB T5E 4E2

By using our services, you agree to the terms outlined in this Privacy Policy. We appreciate your trust in us and are committed to protecting your privacy. We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website with the effective date.

These are some of the questions we are asked.

Frequently Asked Questions

Here are the questions we are asked when coming to the Rosslyn Inn & Suites.

Make sure that your stay at Rosslyn Inn & Suites in Edmonton, AB remains free from any inconvenience. Please take the time to read our policies and terms today. You may also connect with us if you want to get a better idea of the rules we uphold at our hotel.

Our check-in time is 3:00 p.m. Our check out time is 11:00 a.m. Guests who check out after 12:00 p.m. will be required to pay a late checkout charge.


For inquiries about our policies and terms, call us at 780-476-6241 or toll-free 877-785-7005. You may also get in touch with us for questions about our booking procedure.